This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. In addition we don’t show advertising of other services or assets that are not ours in

Data Security

  We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. The personal information we hold is stored on secure servers in secure facilities within the European Union and the USA. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential and unique. We ask you not to share your password with anyone.

what information does HYBRIS collect?

  We collect certain personal information in order to supply our services to you. This kind of information is the first type of personal information collected and are typical name, age, email address, etc. and are only information you choose to provide to us. We also record copies of your correspondence (including e-mail address), if you contact us. We use credit card processing services, who also will obtain additional information typed by you in the case of you deciding to buy our digital content or a work on our website.

  The second type of personal information we collect is recorded automatically, through the use of cookies, pixel tags and other similar technologies. This information includes the link that directed you to our webpage, your IP address and geographical location, the types of device, operating system and web browser you are using and the date and time of your visit.

  We do not collect personal information that is recognized as sensitive, such as information concerning health, ethnicity or political opinions and do not knowingly collect the personal information of any person under the age of 18.

Delivery Policy for Digital goods or Digital content.

 At the end of your purchase, you will receive an email from us with instructions and confirmation to be able to view the content from your user using your pass. Access to the content will constitute delivery of the items you purchased. If you receive an email from us with instructions to view the content, receipt of the email will constitute delivery by us of the items you purchased. In the event that you cannot view the item (s) you purchased or if you do not receive an email from us with instructions to complete the operation, you must contact us within 5 days of the date of your order. to If you do not contact us within 5 days of your order date, the items you purchased will be considered received and delivered.

  When I buy digital content, What am I buying?

  Unlimited access whenever you want to the Editorials or Fashion Films that you have purchased. The charge could be in American Dollars, Euros or Chilean Pesos. You may notice a small difference in the final amount of the charge depending on the commissions of your bank. The payment methods currently available are PayPal, Mercado Pago Chile, Transbank Chile and International Wire Transfer. You should know that Hybris prices are subject to change.

  When you browse the HYBRIS website you can temporarily save your order in your bag, however the most recent price of each product will be reflected at the time of purchase. Discount codes are not cumulative and are not applied in conjunction with another special promotion unless otherwise noted. In the case of a 2x1 promotion, Hybris will apply the discount to the lowest priced publisher or fashion film.

  Depending on the country you are in, the value may appear in USD Dollars, Euros € or Chilean Pesos CLP. You can select the currency in the menu of our website. 

  HYBRIS does not allow downloads of what you have bought but you can access them whenever you like through your user and from any device. The content will always be hosted on your account.

Delivery Policy for Tangible Goods

  All orders are subject to product availability.


  If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments.

  In Chilean territory the estimated delivery time would be between 10 and 15 days,, depending on the region in which you are.

  Safe packaging, each work is carefully prepared for shipment.

  Return guarantee, if the work arrives damaged, these could be repaired (only in chilean territory) or reimbursed as you deem appropriate. 

Additional taxes and charges

  Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order. If the work arrives damaged it will be fully refunded. In the event that only the frame or glass is damaged, these could be repaired (only in Chilean territory) or reimbursed as you deem appropriate.

  At the time of buying a Print, whether framed or not. It is important to bear in mind that each country has its own regulations, so it is important that you review both restricted products and tax payment regulations. Remember that the latter must be paid by you. The shipment would go with the commercial invoice and all the necessary documentation for its entry to the country of destination.

Refund policy for digital products or digital content

  Once digital content is accessed there is no refund.

Refund Policy Prints and Works

  If you are not 100% satisfied with your purchase, you can return your order for a full refund or exchange for another work. This is only valid in Chilean territory and for works worth more than $ 700 USD or $ 500,000 CLP. You can return or exchange your purchase up to 45 days from the date of purchase. Returned or exchanged products must be in the condition you received them and in the original box and / or packaging, otherwise the warranty may not be valid.

  In case of returns or changes of works, shipping costs are not refundable. If there is any damage to the items you ordered upon delivery, you must contact us within 5 days of receiving your order. There is a return guarantee if the work reaches its destination damaged, it will be fully refunded. In the event that only the frame or glass is damaged, these could be repaired (only in Chilean territory) or reimbursed as you deem appropriate.

Terms and Conditions


Registration is not required to view certain Content. However, to use some parts of the Site, view certain other Content or to buy you may be required to register or subscribe and provide certain information about yourself. If you become a registered member of the Site, you accept responsibility for all activities that occur under your registration account. You agree to provide true, accurate, complete, and correct information at the time of registration, and to promptly update this information as needed so that it remains true, accurate, complete, and correct. We reserve the right to terminate your access and use of the Site, in whole or in part, if more than one individual access the Site using any single registration account. You are responsible for maintaining the confidentiality of your password and for restricting access to your computer so others may not access the Site using your name in whole or in part without your permission. If you believe someone has accessed the Site using your registration account and password without your authorization, e-mail us immediately at 


The Site is intended solely for persons who are 18 years old or older. Any access to or use of the Site by anyone under the age of 18 is expressly prohibited. By accessing or using the Site you represent and warrant that you are 18 years old or older.


All information, content, services and software displayed on, transmitted through, or used in connection with the Site (with the exception of User Content as defined below), including, for example, news articles, stories, reviews, directories, guides, text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively, the “Content”), as well as its selection and arrangement, is owned by Hybris/ Panta Ltda. and its licensors and suppliers. If you operate a website and wish to link to the Site, you may do so provided you agree to cease such link immediately upon request from us. No other use is permitted without the prior written permission of HYBRIS / PANTA LTDA.. The permitted use described in this section is contingent on your compliance at all times with these Terms.

Except where explicitly provided for herein or on the Site, you may not republish any portion of the Content on any Internet, Intranet, extranet site or any other online or offline publication, or incorporate the Content in any database, compilation, archive, cache, or similar medium. You may not distribute any Content to others, whether or not for payment or other consideration, and you may not archive, modify, copy, frame, cache, reproduce, sell, publish, transmit, display, exploit, or otherwise use any portion of the Content. You may not scrape or otherwise copy our Content without our permission. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Site nor to insert any code or product or manipulate the Content or the Site in any way or for any purpose, and not to use any data mining, data gathering or extraction method.

Requests to use Content for any purpose other than as permitted in these Terms should be directed to In certain cases, you may be able to use individual stories, articles, images, or video that appear on the Site through online functionality we have specifically designated (e.g., to email a story to a friend or to purchase the rights to reproduce a story for other use).

Transactions and E-Commerce

During your visit to the Site, you may elect to engage in a transaction involving the purchase of digital content, a print or a work, online content subscription, a print or online advertisement or other tangible goods and services. Credit card transactions, Debit card transactions, PayPaL and order fulfillment are often handled by a third-party processing agent, bank or distribution institution. While in most cases transactions are completed without difficulty, there is no such thing as perfect security on the Internet or offline. If you are concerned about online credit card safety, in most cases a telephone number will be made available so you can order by Whatsapp or Telegram +56 9 96953546. HYBRIS, its affiliates, and the Site cannot and do not take responsibility for the success or security of transactions undertaken or processed by third parties.


  At any time, and without cause, the subscription to the service can be canceled by you. You are responsible for all charges incurred on your account up to and including the effective date of termination. Once you cancel your account, it will result in an immediate loss of access to your user and the digital content you have purchased. On the other hand, if you do not respect our privacy policies, such as sharing the content or your pass with third parties, HYBRIS reserves the right to cancel your account without prior notice and without any type of refund.

Payments / Fees

   The rates for the digital content of the site or the works offered are subject to change at any time at the sole and absolute discretion of HYBRIS.


You may contact to address any concerns you may have regarding the Site. We will attempt to resolve concerns quickly to our customers’ satisfaction. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Hybris and good faith negotiations which shall be a condition to either party initiating a lawsuit or arbitration.

Modifying These Terms

This Site and Hybris reserve the right to change these Terms at any time in their respective discretion and to notify users of any such changes solely by changing the Effective Date of these Terms. The most current version of these Terms will supersede all previous versions. Your continued use of the Site after the posting of any amended Terms shall constitute your agreement to be bound by any such changes. Your use of the Site prior to the time these Terms were posted will be governed according to the Terms that applied at the time of your use.